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Scientist in blue gloves working with laboratory equipment and colorful liquid samples in small test tubes.

Our Approach

Our pursuit to delivering superior extracts and product solutions begins and ends with a deep understanding of our customers and how we can best collaborate, support, and grow with them. With decades of technical experience and dedicated teams focused on quantitative and qualitative analysis, we are uniquely positioned to support and guide our customers, addressing their needs along every step of their product development journey.

Delivering on what matters most to you.

Through our customer-focused approach, we can anticipate needs and deliver more complete and thoughtful solutions. We guide customers through options and offer insights for today and innovations for tomorrow.

Scientist in lab coat and safety glasses surrounded by business capability icons on coral background highlighting expertise areas.

Technical strength guides our vision.

To gain insight into what’s possible we start with a deep understanding of our products at both a chemical and sensory level. We have a robust team of gifted technical experts who are key partners in product development and analytical testing. They collaborate proactively with our customers to craft the perfect beverage, meeting desired taste profiles, and exceeding expectations.

Lab technician in blue gloves and white coat using a pipette to transfer liquid sample to scientific equipment.
Technical Capabilities 

State-of-the-art labs with advanced equipment to support diverse customer needs.

Ability to profile products at a chemical level to develop all technical parameters needed to match market products.

3 technical departments working together: Applications Research and Development, Sensory Analytics, and Advanced Analytical Research.

Sensory Capabilities

3 certified Arabica Q-graders (internationally recognized professional tasters) on staff​.

3 sensory panels trained to evaluate key flavors in coffee, tea, and tea aroma:
27 attributes in coffee
23 attributes in tea
10 attributes in tea aroma

Our technical approach to tasting lets us confidently make matching or flavor recommendations that are backed by science.

A reliable global network.

With sales and trading offices on 5 continents, our regional experts are here to support you throughout your development journey. While capabilities may vary by region, our commitment to your success never does. From first conversation to final delivery, we’ll guide you with personalized support and global insight.

Finlays Solutions Global Network Map

Rhode Island, USA

New Jersey, USA

Texas, USA

London, UK

Shanghai, China

Zhangzhou, China

Rhode Island, USA

New Jersey, USA

Texas, USA

Misiones, Argentina 

Hull, UK

Kericho, Kenya

Zhangzhou, China

Rhode Island, USA

Misiones, Argentina 

Hull, UK

Mombasa, Kenya

Zhangzhou, China

Rhode Island, USA

New Jersey, USA

Texas, USA

Mombasa, Kenya

Rhode Island, USA

Texas, USA

London, UK

Kericho, Kenya

Shanghai, China

Zhangzhou, China

Misiones, Argentina 

With deep roots across the globe and extensive experience and expertise, no one is better placed to unleash the potential of natural beverages for brand owners.

Home to Finlays Solutions headquarters in Rhode Island. We specialize in high-quality tea, coffee and botanical solutions for brand owners worldwide. Includes coffee extraction and packaging facilities serving both retail and foodservice solutions. Our Lincoln, RI location specalizes in traditional hot brew coffee extraction for iced coffee and other coffee beverages. The San Antonio, TX site specializes in cold brew coffee extraction. With blending, packing, manufacturing, sales and innovation facilities - Finlays Solutions is a global leader in beverage innovation.

Argentina’s largest leaf tea producer and exporter with four tea farms and three factory sites. Serves the global market including the US, Latin America, Europe, and the Middle East.

Home to Finlays head office as well as a state-of-the-art cold brew facility and tea decaffeination and caffeine recovery plant.

A leading manufacturer and supplier of tea extracts. One of the world's only tea extraction facilities situated on a tea farm - we combine agricultural knowhow and the ability to extract from fresh tea leaves on the same day as harvesting.

Finlays has a joint venture with Damin International - a company that specializes in the processing of coffee, tea, and botanical extracts for industries such as retail and foodservice. Damin produces a range of consumer products including instant tea and herbal powders, natural sweetners, and coffee and tea extracts.

Exceptional insights to fuel innovation.

Innovation is central to our approach and how we help customers bring fresh ideas to market.

Products

From exploring new brewing methods to state-of-the-art extraction technology, we have been at the forefront of product innovation for decades.

Research and Development

We take the time to know the market inside and out and have dedicated teams not only helping to predict what's next but also develop the future of beverages.

Packaging

We are continuously researching innovations in packaging to better serve our customers, the industry, and the environment.

We offer in-depth quantitative and qualitative analysis for the global food and beverage industry.

Decades of insights and market experience.

Deep market insights for our customers to create a holistic view on sizing, growth rates, projections, consumer behavior, and purchasing patterns.

Access to the foremost quantitative data sets in the industry.

Comprehensive qualitative analysis on consumers, trends, flavors, and more.

1750 Magazine

Get ahead of the biggest trends in beverages with 1750 magazine, published annually by Finlays. Inside, you’ll find cutting-edge insight and analysis on the biggest topics in our industry.

1750 People Power Magazine

Realize your next beverage breakthrough with us.

Splashing Ice Tea Glass

Start a conversation with a Finlays Solutions expert.